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Privacy Policy — James Saintène, Social Worker

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Privacy
Policy

Updated June 5, 2026
Provider: James Saintène, S.W.
Member of the OTSTCFQ
1 Introduction

I am James Saintène, a social worker and member of the OTSTCFQ. I respect your right to privacy and the protection of your personal data.

This privacy policy explains how I collect, use, and protect your information when you use this website or consult my professional services.

2 Information I Collect

I do not collect personal data through automated forms on this site, except when you:

  • Use the contact form.
  • Call me to schedule an appointment.
  • Contact me by email.

In these cases, I may collect:

  • Your name.
  • Your phone number.
  • Your email address.
  • Your mailing address (if necessary).
  • Information regarding your situation or request.
3 Use of the Information I Collect

I use your information solely to:

  • Respond to your inquiries.
  • Organize and manage your appointments.
  • Perform a psychosocial assessment or individual follow-up, provided you have consented.
  • Comply with legal and professional obligations related to my practice.

I never use your information for advertising or commercial purposes, nor do I transmit it to third parties without a legal basis or your explicit consent.

I do not use your information to:

  • Send you advertising without your consent.
  • Pass it on to third parties, except in the case of a legal obligation or a requirement related to an assessment or tutorship.
  • Sell or share it within a commercial framework.
4 Professional Confidentiality

All consultations and psychosocial assessments are subject to professional confidentiality, in accordance with the rules of the OTSTCFQ and Quebec legislation.

The information exchanged during your sessions is protected, except in the following cases:

  • A legal obligation to disclose.
  • An imminent risk of danger to yourself or another person.
  • A written request from you to transmit information to a third party.
  • A request from the Curateur public or a court within the framework of an assessment or tutorship.
5 Data Retention

I retain your personal data only for the duration necessary to:

  • Manage your request.
  • Perform your psychosocial assessment or individual follow-up.
  • Comply with legal and professional file retention obligations.

After this period, I securely delete or destroy your data, unless there is a legal obligation to retain it.

6 Data Security

I take appropriate measures to protect your personal data against loss, unauthorized access, modification, or disclosure. These measures include:

  • Protecting your files through secure means.
  • Limiting access to your information to authorized personnel only.
  • Using secure emails when necessary.
7 Your Rights

You have the right to:

  • Know what data I hold about you.
  • Obtain corrections to your data if it is inaccurate or incomplete.
  • Request the deletion of your data, subject to current confidentiality and retention regulations.
  • Withdraw your consent to the collection or use of your data, unless required by a legal obligation.

To exercise these rights, you can contact me:

Email (Recommended)

jsaintene@gmail.com

Address

1070 Boul. Lesage
Laval, QC H7E 2Z2

8 Data Transfer to Third Parties

I do not transfer your data to third parties, except in the following cases:

  • A legal obligation to disclose.
  • A request from the Curateur public du Québec within the framework of a psychosocial assessment or tutorship.
  • A court order.
  • A requirement related to performing your assessment or follow-up, with your written consent.
9 Modifications to This Policy

I may modify this privacy policy at any time, depending on changes in legislation, professional practice, or website structure.

Modifications will be published on this page and will apply immediately from the indicated update date.

10 Contact for Privacy Questions

For any questions regarding this privacy policy or the protection of your data, you can contact me:

Email (Recommended)

jsaintene@gmail.com

Address

1070 Boul. Lesage
Laval, QC H7E 2Z2

Last Updated: June 5, 2026  ·  Provider: James Saintène, Social Worker, Member of the OTSTCFQ